See Failover in action
How it works
Your main line drops. Nothing else does.
Connecten maintains a hot connection across every major network alongside your primary line. The moment your main line stops responding, it promotes the cellular connection. Your team keeps working. It switches back the moment your main line returns.
Your business
POS · phones · tools · orders
Wired ISP
OUTAGE
Connecten
ACTIVE: every major network
The card reader keeps running. The order queue keeps moving. The customer never knows anything happened.
Pick three or seven 24-hour passes a month. One pass covers a full 24-hour window from the moment failover kicks in, with unlimited data the whole time. You only spend a pass on the days you need it. If your location goes down more often than that, Business Internet is unlimited all month.
Who needs it
The process
How it works
Always connected
The Connecten router maintains a hot multi-carrier connection alongside your primary line.
Detects the drop in seconds
When the primary line stops responding (link down, packet loss, slow), the router promotes the cellular link automatically.
Your gear keeps working
POS, phones, computers. Anything plugged into your network keeps a working connection.
Switches back when the primary returns
When the wired line is healthy again, the router fails back. No manual reset.
How it plays out
Keep taking orders while everyone else is on hold
A coffee shop lost their wired line at 8:15am Monday. Failover kicked in. Staff didn't notice until they tried to call the ISP. Card readers and the loyalty app kept running.
One store stays open. Three don't.
A storm took down a neighborhood ISP segment. Three businesses closed by 10am. The one with Connecten stayed open all day.
The call kept going.
A clinic's wired line went down 90 seconds into a telehealth appointment. The connection switched over. The patient didn't notice.
How it compares
Reviews
From people who run on it
Reviews from Connecten customers. Same router, same networks, same support line. Rated 4.8 out of 5 from 775 reviews on Trustpilot.
“Had an online chat with Connecten, Jasper updated the configuration and we were back on line running great. I was able to join my daily video calls for work.”
“24/7 service. I'm a truck driver so that means a lot to be able get in contact with somebody at crazy hours of the day.”
“He has explained how everything works with mobile unit and even helped with getting an account set up for a home unit for our Homeowner association.”
Considering Failover?
Look at Business Internet, Failover Built In.
Failover protects the internet you already have. Business Internet replaces it, with the backup already inside. Several networks on one plan, and if the one you're on has a bad day you switch to another from the portal in a few clicks. One router instead of two. One bill instead of two.
See Business Internet →FAQ
Common questions
Don't be the business holding the bag.
Order online, have it on site this week. For multi-site failover or fleet rollouts, talk to sales.